Participatory Development of a Performance Measurement and Management System
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
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Organisational units
Abstract
Performance measurement and management (PMM) offers organizations numerous benefits. However, such systems can rarely exploit their full potential in practice. The implementation of a PMM system causes a substantial change of the organization. By considering change management and involving employees in the development process, the chances of a success of the PMM initiative can be increased. This paper introduces a participatory model for developing a customized PMM system. The model includes several tools, which enable the organization to involve their employees in the development process and increase the understanding of the system. Thereby, commitment towards PMM can be enhanced.
Details
Original language | English |
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Title of host publication | MOTSP 2016 |
Subtitle of host publication | 8th International Scientific Conference - Management of Technology Step to Sustainable Production |
Editors | Predrag Cosic, Gordana Baric, Goran Dukic, Mario Lesar |
Place of Publication | Zagreb |
Pages | 1-8 |
Number of pages | 8 |
Publication status | Published - 1 Jun 2016 |