Participatory Development of a Performance Measurement and Management System
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MOTSP 2016: 8th International Scientific Conference - Management of Technology Step to Sustainable Production. Hrsg. / Predrag Cosic; Gordana Baric; Goran Dukic; Mario Lesar. Zagreb, 2016. S. 1-8.
Publikationen: Beitrag in Buch/Bericht/Konferenzband › Beitrag in Konferenzband
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TY - GEN
T1 - Participatory Development of a Performance Measurement and Management System
AU - Kleindienst, Bernd
AU - Biedermann, Hubert
PY - 2016/6/1
Y1 - 2016/6/1
N2 - Performance measurement and management (PMM) offers organizations numerous benefits. However, such systems can rarely exploit their full potential in practice. The implementation of a PMM system causes a substantial change of the organization. By considering change management and involving employees in the development process, the chances of a success of the PMM initiative can be increased. This paper introduces a participatory model for developing a customized PMM system. The model includes several tools, which enable the organization to involve their employees in the development process and increase the understanding of the system. Thereby, commitment towards PMM can be enhanced.
AB - Performance measurement and management (PMM) offers organizations numerous benefits. However, such systems can rarely exploit their full potential in practice. The implementation of a PMM system causes a substantial change of the organization. By considering change management and involving employees in the development process, the chances of a success of the PMM initiative can be increased. This paper introduces a participatory model for developing a customized PMM system. The model includes several tools, which enable the organization to involve their employees in the development process and increase the understanding of the system. Thereby, commitment towards PMM can be enhanced.
M3 - Conference contribution
SP - 1
EP - 8
BT - MOTSP 2016
A2 - Cosic, Predrag
A2 - Baric, Gordana
A2 - Dukic, Goran
A2 - Lesar, Mario
CY - Zagreb
ER -
