Industry 4.0 as an Enabler of Servitization in the Plant Engineering Business: Literature Review and Development of a Conceptual Research Model
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in: Procedia computer science, Jahrgang 200, 08.03.2022, S. 833–842.
Publikationen: Beitrag in Fachzeitschrift › Artikel › Forschung › (peer-reviewed)
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TY - JOUR
T1 - Industry 4.0 as an Enabler of Servitization in the Plant Engineering Business
T2 - Literature Review and Development of a Conceptual Research Model
AU - Ruff, Maxim
AU - Woschank, Manuel
PY - 2022/3/8
Y1 - 2022/3/8
N2 - Industry 4.0 technologies and technological concepts can be considered as a starting point to strengthen the long-term competitiveness of modern enterprises. In this context, only a handful of recent studies consider the importance of professional Industry 4.0-driven servitization and, therefore, investigate the causal relationship between servitization and company performance. This paper aims to preliminary scrutinize a set of influencing factors that are required to build organizational competence in servitization. Based on the theories of market-based view (MBV), the resource-based view (RBV), and theories on dynamic capabilities (DC), the authors introduce the constructs of digitization and ICT and networks and relationships as success factors for the company´s competence in servitization. Moreover, the proposed conceptual model serves as a foundation for further multivariate analyses in the empirical environment of the plant engineering business.
AB - Industry 4.0 technologies and technological concepts can be considered as a starting point to strengthen the long-term competitiveness of modern enterprises. In this context, only a handful of recent studies consider the importance of professional Industry 4.0-driven servitization and, therefore, investigate the causal relationship between servitization and company performance. This paper aims to preliminary scrutinize a set of influencing factors that are required to build organizational competence in servitization. Based on the theories of market-based view (MBV), the resource-based view (RBV), and theories on dynamic capabilities (DC), the authors introduce the constructs of digitization and ICT and networks and relationships as success factors for the company´s competence in servitization. Moreover, the proposed conceptual model serves as a foundation for further multivariate analyses in the empirical environment of the plant engineering business.
U2 - 10.1016/j.procs.2022.01.280
DO - 10.1016/j.procs.2022.01.280
M3 - Article
VL - 200
SP - 833
EP - 842
JO - Procedia computer science
JF - Procedia computer science
SN - 1877-0509
ER -
